I've built my career on the notion that how work gets done is as impactful to results as what that work is. Most recently I've been leading intelligent process automation work: I build robots for a living.
Along the way I've developed an expertise in product management, lean six sigma, design thinking, agile software development, process management and gained experience in recruitment, coaching and people development, data visualization and even a little web development.
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Business case development; Stakeholder identification and management; Quality metric definition and control; Work breakdown and scheduling; Budgeting (including estimation, budget management and reporting); Project charter development; Change management; Risk management; Communication planning; Transition out planning
6σ project management (DMAIC and DMADV); Value-add analysis and waste (muda) reduction; Value stream mapping; Kaizen facilitation
Opportunity evaluation; Business case development; Requirement elicitation and documentation; Process and workflow modelling; Risk assessment, tracking and management; Solution analysis; Solution validation and assessment
Microsoft Office suite, including Visio, Project; VBA scripting and development; Microsoft SharePoint; Custom SharePoint application development (including SharePoint workflow scripting, HTML, javascript); SAP (including CRM and transactional banking modules, SAP personas for user interface development); MiniTab (6σ statistical analysis tool); ARIS (business process modelling and management tool)