<pclass="main">I've built my career on the notion that <em>how</em> work gets done is as impactful to results as <em>what</em> that work is. Most recently I've been leading <ahref="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/intelligent-process-automation-the-engine-at-the-core-of-the-next-generation-operating-model">intelligent process automation</a> work: I build robots for a living.</p>
<pclass="mb-5">Along the way I've developed an expertise in product management, lean six sigma, design thinking, agile software development, process management and gained experience in recruitment, coaching and people development, data visualization and even a little web development.</p>
<pclass="card-text">Business case development; Stakeholder identification and management; Quality metric definition and control; Work breakdown and scheduling; Budgeting (including estimation, budget management and reporting); Project charter development; Change management; Risk management; Communication planning; Transition out planning</p>
<pclass="card-text">Opportunity evaluation; Business case development; Requirement elicitation and documentation; Process and workflow modelling; Risk assessment, tracking and management; Solution analysis; Solution validation and assessment</p>
<pclass="card-text">Microsoft Office suite, including Visio, Project; VBA scripting and development; Microsoft SharePoint; Custom SharePoint application development (including SharePoint workflow scripting, HTML, javascript); SAP (including CRM and transactional banking modules, SAP personas for user interface development); MiniTab (6σ statistical analysis tool); ARIS (business process modelling and management tool)</p>
<p>Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring.</p>
<divclass="subheading mb-3">Mount Royal University, Calgary, Canada</div>
<p>Achieved an A+ grade in a project management extension certificate. This program provides a thorough foundation in the project management knowledge areas recognized by the project management institute. It also provides the foundation to prepare for the Certified Associate in Project Management (CAPM)® and Project Management Professional (PMP)® credential.</p>
<h3class="mb-0">Extension Certificate, Business Analysis</h3>
<divclass="subheading mb-3">Mount Royal University, Calgary, Canada</div>
<p>Achieved an A+ grade in a business analysis extension certificate. This course explored the role and responsibilities of today’s business analyst, including industry recognized skills, tasks and knowledge areas.</p>
<divclass="subheading mb-3">Gorseinon Tertiary College, Swansea, United Kingdom</div>
<p>Achieved A-Level qualifications in Mathematics (Pure & Statistics), Economics and Computer Science, and an AS-Level qualification in Accounting.</p>
<h3class="mb-0">General Certificate of Secondary Education</h3>
<divclass="subheading mb-3">Pontarddulais Comprehensive School, Swansea, United Kingdom</div>
<p>Achieved GCSEs (UK equivalent of high-school) in English, English Literature, Mathematics, Science (double award), Information Systems, History, Music, French and German.</p>