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title = "Résumé"
url = "/resume"
layout = "sidesubmenu"
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is_hidden = 0
==
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==
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<section class="resume-section d-flex align-items-center" id="summary">
<div class="w-100">
<h1 class="master">Jason <span class="altaccent">Williams</span></h1>
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<div class="mt-n1 mb-5">4<sup>th</sup> Floor, 1207 11 Ave SW · Calgary, AB, T3C 0M5 · <a href="tel:+15872888242">(587) 288-8242</a> · <a href="/contact">&#106;&#64;&#115;&#111;&#110;&#45;&#119;&#105;&#108;&#108;&#105;&#97;&#109;&#115;&#46;&#99;&#97;</a>
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</div>
<p class="main">I've built my career on the notion that <em>how</em> work gets done is as impactful to results as <em>what</em> that work is. Most recently I've been leading <a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/intelligent-process-automation-the-engine-at-the-core-of-the-next-generation-operating-model">intelligent process automation</a> work: I build robots for a living.</p>
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<p class="mb-5">Along the way I've developed an expertise in product management, lean six sigma, design thinking, agile software development, process management and gained experience in recruitment, coaching and people development, data visualization and even a little web development.</p>
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</section>
<section class="resume-section d-flex align-items-center" id="skills">
<div class="w-100">
<h1>Skills &amp; Expertise</h1>
<div class="masonry">
<div class="masonry-wrapper col-sm-6 col-xl-4">
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<div class="card">
<div class="card-body">
<h2 class="card-title">Product Management</h2>
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<ul class="inline">
<li>Product strategy and roadmap development</li>
<li>Project charter development</li>
<li>Design thinking; Design sprint facilitation</li>
<li>User story mapping</li>
<li>Agile product ownership</li>
<li>Backlog grooming</li>
<li>Prioritization</li>
</ul>
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</div>
</div>
</div>
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<div class="card">
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<h2 class="card-title">Project Management</h2>
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<ul class="inline">
<li>Business case development</li>
<li>Stakeholder management</li>
<li>Agile project management, especially Scrum</li>
<li>SAFe</li>
<li>Quality metric definition and control</li>
<li>Work breakdown and scheduling</li>
<li>Budgeting</li>
<li>Change management</li>
<li>Risk management</li>
<li>Communication planning</li>
</ul>
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</div>
</div>
</div>
<div class="masonry-wrapper col-sm-6 col-xl-4">
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<div class="card">
<div class="card-body">
<h2 class="card-title">Lean Six-Sigma</h2>
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<ul class="inline">
<li>6σ project management (DMAIC and DMADV)</li>
<li>Value stream mapping</li>
<li>Value-add analysis and waste (muda) reduction</li>
<li>Kaizen facilitation</li>
<li>Root causes analysis</li>
<li>Visual management</li>
<li>Kanban</li>
</ul>
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</div>
</div>
</div>
<div class="masonry-wrapper col-sm-6 col-xl-4">
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<div class="card">
<div class="card-body">
<h2 class="card-title">Business Analysis</h2>
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<ul class="inline">
<li>Opportunity evaluation</li>
<li>Requirement elicitation and documentation</li>
<li>Process and workflow modelling</li>
<li>Risk assessment, tracking and management</li>
<li>Solution analysis</li>
<li>Solution validation and assessment</li>
<li>Functional design</li>
</ul>
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</div>
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</div>
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<div class="card">
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<h2 class="card-title">Business Technology</h2>
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<ul class="inline">
<li>Google G-Suite</li>
<li>Microsoft Office suite, including Visio, Project</li>
<li>JIRA</li>
<li>Confluence</li>
<li>Microsoft SharePoint
<li>ARIS (business process modelling and management tool)</li>
<li>Google Data Studio</li>
<li>SAP (including SAP personas)</li>
<li>VBA, Google Apps Script, JavaScript</li>
<li>MiniTab (6σ statistical analysis tool)</li>
</ul>
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</div>
</div>
</div>
</div>
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</div>
</section>
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<section class="resume-section d-flex align-items-center" id="experience">
<div class="w-100">
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<h1 class="mb-0">Experience Highlights</h1>
<p class="mb-5 ml-1"><i class="fab fa-linkedin"></i> See more of my career experience on <a href="#">my LinkedIn profile</a>.</p>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
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<h2 class="mb-0">Senior Manager, Intelligent Process Automation</h2>
<h3 class="mb-3">ATB Financial · Calgary, Canada</h3>
<p>Blurb</p>
</div>
<div class="resume-date text-md-right">
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<span class="text-primary">January 2018 - Present</span>
</div>
</div>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
<h2 class="mb-0">Project Manager, Retail Financial Services</h2>
<h3 class="mb-3">ATB Financial · Calgary, Canada</h3>
<p>Blurb</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">March 2013 - September 2017</span>
</div>
</div>
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<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
<h2 class="mb-0">Senior Business Analyst, Business Transformation</h2>
<h3 class="mb-3">ATB Financial · Calgary, Canada</h3>
<p>Blurb</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">May 2013 - November 2014</span>
</div>
</div>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
<h2 class="mb-0">Business Banking Specialist</h2>
<h3 class="mb-3">HSBC · Swansea, United Kingdom</h3>
<p>Blurb</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">March 2013 - Present</span>
</div>
</div>
</div>
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</section>
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<section class="resume-section d-flex align-items-center" id="education">
<div class="w-100">
<h1>Education</h1>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
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<h2 class="mb-0">Extension Certificate, Project Management</h2>
<h3 class="mb-3">Mount Royal University · Calgary, Canada</h3>
<p>Achieved an A+ grade in a project management extension certificate. This program provides a thorough foundation in the project management knowledge areas recognized by the project management institute. It also provides the foundation to prepare for the Certified Associate in Project Management (CAPM)® and Project Management Professional (PMP)® credential.</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">2014 - 2016</span>
</div>
</div>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
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<h2 class="mb-0">Extension Certificate, Business Analysis</h2>
<h3 class="mb-3">Mount Royal University · Calgary, Canada</h3>
<p>Achieved an A+ grade in a business analysis extension certificate. This course explored the role and responsibilities of todays business analyst, including industry recognized skills, tasks and knowledge areas.</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">2011 - 2012</span>
</div>
</div>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
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<h2 class="mb-0">A-Levels</h2>
<h3 class="mb-3">Gorseinon Tertiary College · Swansea, United Kingdom</h3>
<p>Achieved A-Level qualifications in Mathematics (Pure & Statistics), Economics and Computer Science, and an AS-Level qualification in Accounting.</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">1997 - 1999</span>
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</div>
<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
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<h2 class="mb-0">General Certificate of Secondary Education</h2>
<h3 class="mb-3">Pontarddulais Comprehensive School · Swansea, United Kingdom</h3>
<p>Achieved GCSEs (UK equivalent of high-school) in English, English Literature, Mathematics, Science (double award), Information Systems, History, Music, French and German.</p>
</div>
<div class="resume-date text-md-right">
<span class="text-primary">1992 - 1997</span>
</div>
</div>
</div>
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</section>
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<section class="resume-section d-flex align-items-center" id="certifications">
<div class="w-100">
<h1>Certifications</h1>
<h2>First Aid</h2>
<div class="subheading">Standard First Aid, Level C CPR and AED</div>
<p>St John Ambulance Canada; Awarded October 2011</p>
<h2>Call Handling</h2>
<div class="subheading">Call Handling Operations NVQ, Level 3</div>
<p>City &amp; Guilds UK; Awarded 2005</p>
<div class="subheading">Call Handling NVQ, Level 2</div>
<p>City &amp; Guilds UK; Awarded 2003</p>
<h2>Customer Service</h2>
<div class="subheading">Customer Service NVQ, Level 2</div>
<p>City &amp; Guilds UK; Awarded 2003</p>
</div>
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</section>
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<section class="resume-section d-flex align-items-center" id="press">
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<h1>Press</h1>
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<h2 class="card-title">Connected RPA Delivers A Digital Workforce</h2>
<h3>Computerworld · June 2019</h3>
<p class="card-text">Robotic Process Automation is poised to make a positive impact on how work gets done. At the recent Blue Prism World event in Orlando, the potential for RPA was center stage. Find out what connected RPA can do for business - today and tomorrow.</p>
<a href="https://www.computerworld.com/article/3401137/connected-rpa-delivers-a-digital-workforce.html" class="card-link float-right">Read Article</a>
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<img class="card-img-top" src="{{ 'disrupting-industry.png'|media }}">
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<h2 class="card-title">This Canadian financial institution disrupted their industry with AI!</h2>
<h3>AI Week · August 2018</h3>
<p class="card-text">Any discussion of insurgents in the financial services industry and companies using artificial intelligence (AI) to get business value from their data would be incomplete if it didn't include ATB Financial, the largest Alberta-based financial...</p>
<a href="http://aiweek.io/finance-banking/this-canadian-financial-institution-disrupted-their-industry-with-ai/" class="card-link float-right">Read Article</a>
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<img class="card-img-top" src="{{ 'atb-financial-g-suite.jpg'|media }}">
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<h2 class="card-title">Why ATB Financial moved its entire organization to G Suite</h2>
<h3>TechRepublic · March 2018</h3>
<p class="card-text">This financial institution shares the changes and challenges it experienced while transitioning to G Suite.</p>
<a href="https://www.techrepublic.com/article/why-atb-financial-moved-its-entire-organization-to-g-suite/" class="card-link float-right">Read Article</a>
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<img class="card-img-top" src="{{ 'bryan-kenny.jpg'|media }}">
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<h2 class="card-title">High-tech bank helps Edmonton's homeless access financial services</h2>
<h3>CBC · September 2017</h3>
<p class="card-text">In what's believed to be a first for Alberta, a bank is using biometric technology to help homeless people manage their money.</p>
<a href="https://www.cbc.ca/news/canada/edmonton/four-directions-financial-biometric-technology-homeless-1.4300538" class="card-link float-right">Read Article</a>
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</div>
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</section>