jason/ja.son-williams.ca
jason/ja.son-williams.ca
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Updating resume details to change the headline, and blurb for current position. Removing oldest role (HSBC Business Banking). Closes #57

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Jason 2020-10-31 15:08:19 -06:00
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www/themes/jason-williamsca/pages/resume.htm
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@ -19,7 +19,7 @@ function onStart()
<div class="mt-n1 mb-5">3699 63 Ave NE · Calgary, AB, T3J 0G7 · <a href="tel:+18252575025">(825) 257-5025</a> · <a href="/contact">&#106;&#64;&#115;&#111;&#110;&#45;&#119;&#105;&#108;&#108;&#105;&#97;&#109;&#115;&#46;&#99;&#97;</a>
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<p class="main">I've built my career on the notion that <em>how</em> work gets done is as impactful to results as <em>what</em> that work is. Most recently I've been leading <a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/intelligent-process-automation-the-engine-at-the-core-of-the-next-generation-operating-model">intelligent process automation</a> work: I build robots for a living.</p>
<p class="main">I've built my career on the notion that <em>how</em> work gets done is as impactful to results as <em>what</em> that work is. Most recently I've been leading the effort to bring ATB's ten year retail strategy to life.</p>
<p class="mb-5">Along the way I've developed an expertise in product management, lean six sigma, design thinking, agile software development, process management and gained experience in recruitment, coaching and people development, data visualization and even a little web development.</p>
@ -134,7 +134,7 @@ function onStart()
<div class="resume-content">
<h2 class="mb-0">Director, Strategic Initiatives</h2>
<h3 class="mb-3">ATB Financial · Calgary, Canada</h3>
<p>My team and I bring ATB's strategies to life as they relate to the people, technology and spaces that make up our retail branch network across Alberta. I'm responsible for the successful delivery of all manner of projects relating to this.</p>
<p>My team and I are responsible for taking ATB's strategies that relate to our retail branch network and turning them into concrete actions. We lead, assemble cross-functional teams to take on, and are responsible for the successful delivery of all manner of projects that support a vision of banking for the next decade.</p>
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<div class="resume-date text-md-right">
<span class="text-primary">October 2020 - Present</span>
@ -187,17 +187,6 @@ function onStart()
<span class="text-primary">May 2013 - November 2014</span>
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<div class="resume-item d-flex flex-column flex-md-row justify-content-between mb-5">
<div class="resume-content">
<h2 class="mb-0">Business Banking Specialist</h2>
<h3 class="mb-3">HSBC · Swansea, United Kingdom</h3>
<p>Acted as the primary point of contact for small and medium business customers based throughout the UK and beyond, providing banking support and services. Assisted with transactional queries both simple and complex. Sold and advised clients on a wide variety of products and services. Demonstrated a commitment to providing industry leading levels of customer service, and received multiple individual awards for excellent customer satisfaction scores.</p>
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<div class="resume-date text-md-right">
<span class="text-primary">March 2010 - July 2010</span>
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